Frequently Asked Questions

Practical answers before you contact the office.

Review common questions about AI Systems, intelligent Sales & Marketing, sender options, lead orders, pricing, and Client Office access—or ask Anna, our automated website guide.

What does Kevin Street Corporate Services do?
General

Kevin Street Corporate Services provides practical corporate support for organizations that need stronger control, better administrative systems, improved procedures and AI-enabled business support. The service areas are Control, Support, Strengthen and AI Systems. We also provide multilingual Sales & Marketing services, including intelligent personalised outreach and AI Sales Person services.

Who are these services for?
General

The services are intended for business owners, executives, project sponsors, consultants, and organizations that need disciplined back-office structure, repeatable procedures, management support, or AI-enabled workflow support without immediately building a large internal department.

Is Kevin Street Corporate Services an accounting firm or law firm?
General

No. Kevin Street Corporate Services provides corporate support, administrative systems, business process improvement, document organization, management assistance, and AI systems support. It does not replace a licensed accountant, lawyer, auditor, or regulated professional advisor.

Who is Anna Martin?
Team

Anna Martin is Kevin Street Corporate Services’ Senior Sales Professional. She focuses on understanding business needs, building trusted client relationships and coordinating the right next step. On this website, Anna is clearly presented as an automated guide using approved company information.

Who is David Aniea?
Team

David Aniea provides executive and administrative support with a focus on discretion, organization and dependable follow-through. He is the automated Corporate Services Executive Assistant in the secure Client Office, while Anna guides visitors on the public website.

Can I communicate in French or English?
Team

Yes. Anna Martin can assist in French or English. Use the secure contact form or Anna’s email address listed on the About page and indicate your preferred language.

What does the Control service area include?
Control

Control focuses on governance discipline, finance control, contract tracking, compliance calendars, corporate records, approvals, policy control and risk escalation.

What does management receive from Control services?
Control

Typical outputs include daily cash and approvals snapshots, corporate obligations registers, risk and exception logs, organized records, decision logs, contract deadline tracking, and clearer approval discipline.

What does the Support service area include?
Support

Support focuses on procurement, HR administration, IT coordination, executive support, vendor coordination, records management, communication follow-up and recurring administrative support.

What does management receive from Support services?
Support

Typical outputs include cleaner follow-up, better vendor coordination, more organized records, improved administrative rhythm, meeting support, task tracking, and reduced operational friction.

What does the Strengthen service area include?
Strengthen

Strengthen improves the operating foundation of the business through management visibility, practical reporting, paperless templates, approval flows, filing structures, forms, checklists and repeatable procedures.

What does management receive from Strengthen services?
Strengthen

Typical outputs include management reports, issue logs, exception reporting, standardized workflows, documented procedures, decision support, planning support, board package support, and better process discipline.

What are AI Systems?
AI Systems

AI Systems are governed AI-enabled tools and assistants designed to support business functions. Examples include AI advisory boards, C-suite AI augmentation, front-of-house agents, sales force agents and AI support staff workflows.

What are AI advisory boards?
AI Systems

AI advisory boards are structured AI panels used to challenge assumptions, surface risks, compare strategic options, prepare board-level questions, and give leadership a disciplined second lens before decisions are made.

What are front-of-house agents?
AI Systems

Front-of-house agents are AI-assisted workflows for communications intake, reception screening, inquiry routing, appointment triage, and consistent first-response support.

What are sales force agents?
AI Systems

Sales force agents support lead generation, prospect research, outreach preparation, CRM-ready notes, follow-up reminders, and disciplined pipeline development.

Can you help create a customer support bot?
AI Systems

Yes. Kevin Street Corporate Services can help structure a customer support bot by creating an approved FAQ knowledge base, defining escalation rules, and organizing the bot so it gives consistent responses based on verified company information.

What should the customer support bot not do?
AI Systems

A customer support bot should not invent company policies, provide legal or accounting advice, make binding commitments, quote prices unless approved pricing is provided, or answer outside the approved knowledge base. When uncertain, it should direct the visitor to the contact form.

Where can I find pricing?
Services

The rate card lists indicative corporate service rates and the Sales & Marketing charging structure. Marketing has no monthly basic platform fee; setup, additional senders, qualified lead blocks and enhanced services require an agreed quote. Existing advisory retainers are separate.

How does an engagement usually begin?
Services

An engagement usually begins with a short inquiry through the secure contact form. The team reviews the request, clarifies the business need and confirms fit, scope, deliverables, timing, review points and pricing before work begins.

What information should I provide when requesting help?
Services

Provide your name, organization, contact information, the issue you need help with, any deadlines, and a brief description of the current problem or workflow. Do not send confidential or sensitive documents until the company confirms the proper method for receiving them.

What is the Client Office?
Client Office

The Client Office is the secure portal for approved active clients. It brings together services, invoices, requests, submitted materials, questions and approvals, client-visible conversations, notifications and completed deliverables after an account has been issued.

How do I access the Client Office?
Client Office

Client Office access is for approved clients only. Login credentials are issued after account setup. Use the Client Office link if you already have credentials, or use its password-reset option if you cannot remember your password.

Can I visit in person?
Contact

Visitors are received by appointment only. Please use the website contact form to request a meeting or service discussion before attending in person.

Where is Kevin Street Corporate Services located?
Contact

Kevin Street Corporate Services serves clients from Mississauga, Ontario and Bathurst, New Brunswick. Visitors are received by appointment only.

How can I contact Kevin Street Corporate Services?
Contact

Use the secure website contact form for service inquiries or call 1-888-263-0098. Anna Martin and David Aniea also have role-specific email addresses listed on the About page.

How quickly will someone respond?
Contact

Response time depends on current workload and the nature of the inquiry. The best way to receive a response is to submit a clear message through the website contact form with your name, organization, contact information, and a concise description of the matter.

Should I enter confidential information into the customer support bot?
Privacy

No. Visitors should avoid entering confidential, sensitive, legal, financial, medical, privileged, or personal information into the bot. Sensitive matters should be handled directly through an authorized company representative.

I am having trouble with the website. What should I do?
Website

Use the contact form and describe the issue, including the page you were using, what you expected to happen, what actually happened, and any error message you saw.

How do I request the Free Anonymous Corporate Control Score Card?
Score Card

The Free Anonymous Corporate Control Score Card is a six-question self-check with a score out of 12 and suggested Corporate Services support. To request your link by email, submit the contact form and select "Send me a Free Anonymous Corporate Control Score Card". Your contact details are used to reply; the scorecard answers and results stay in your browser and are not sent to us. Requesting it does not subscribe you to marketing emails. I cannot send emails or collect your scorecard answers in this chat.

What is intelligent personalised email outreach?
Sales & Marketing

An AI Sales Person prepares individually personalised solution proposals using researched business context, relevant current issues where available, and approved product information. The aim is a useful conversation about a potential solution. Research distinguishes verified facts from possible needs; personalisation does not replace contact eligibility, permission requirements or opt-out handling.

Can I have one, two or three email senders?
Sales & Marketing

Choose one primary sender using your personally branded name and email or an AI Sales Person identity. Add a second or third AI Sales Person sender for a coordinated follow-up sequence. Each identity has agreed details, tone, language and reply handling. Sender and mailbox verification are required before activation.

What can the Basic AI Sales Person sender do?
Sales & Marketing

The Basic AI Sales Person sender is intended for personalised outreach, scheduled follow-up and answers to basic questions from approved company information and FAQs. It relays customer details and the conversation to a named human staff member for follow-up. Setup and testing are required before activation.

What does the Enhanced AI Sales Person add?
Sales & Marketing

The Enhanced AI Sales Person uses a detailed, approved product and company knowledge base to continue email conversations, answer product questions and qualify customer needs. It can capture order details and hand off to your order desk. Direct order submission requires a separately agreed integration and approval rules. Its workflow is configured after the service is ordered.

How much does the marketing system cost?
Sales & Marketing

Marketing has a one-time setup charge and no monthly basic platform fee. Primary sender setup, additional AI senders, qualified lead blocks, Enhanced AI setup and usage, and optional services are scoped separately. Final rates are confirmed in your proposal before work begins. No fixed marketing prices or per-interaction rate are published yet.

How are qualified and scored leads priced?
Sales & Marketing

Leads are ordered in blocks of approximately 100, with a client-agreed rate per block rather than a monthly lead subscription. Specify the products, countries or regions, and number of new leads. Our team runs the research manually after the quote is agreed, then imports delivered leads into your email workspace as drafts. Qualification and scoring measure fit to agreed criteria, not guaranteed buying intent or sales.

Is every Enhanced AI interaction charged at one dollar?
Sales & Marketing

An Enhanced AI usage charge is planned, but a fixed dollar amount and the billable interaction definition have not been published. Your proposal must specify the rate, what counts as a billable interaction, and any agreed limits before activation. Setup, telephone, live chat and third-party costs are separate.

Can I add telephone and live chat?
Sales & Marketing

Telephone connectivity can be scoped for an AI Sales Agent or AI Service Agent. Website live chat is an add-on to the Enhanced AI Sales Person, using approved knowledge and handoff rules. Numbers, countries, routing, usage and third-party charges are confirmed separately. Selecting an option does not activate a telephone line or chat agent.

Which languages and countries can my marketing service cover?
Sales & Marketing

Request any languages or regional variants for your worldwide markets. Provide the countries or regions and the languages your customers use. We confirm content, agent and telephone support during scoping rather than promising every channel is available in every language or country.

Do you offer social media posting and promotional videos?
Sales & Marketing

Yes. Social media posting can include a content calendar, prepared posts, approval, scheduling and reporting for agreed channels. Short promotional videos and ads can include scripts, captions, language versions and platform formats. Video production, posting and advertising spend are scoped separately.

What safeguards protect my email outreach?
Sales & Marketing

Setup defines relevant targeting, approved knowledge, clear sender identity, human escalation, opt-out and suppression handling, and controlled sending pace. Drafts and service settings are reviewed before activation. Customer sending connections are configured and tested for the agreed service; saving setup preferences does not itself send messages. No safeguard guarantees delivery or a sale.

Is each customer marketing database separate?
Sales & Marketing

Each customer marketing workspace uses a separate customer database. Access is restricted to the authorised customer and staff roles. The public website guide cannot inspect your private account, email records or orders, and neither guide can activate services or change your account through chat.

No matching FAQ was found. Please use the contact form and include a clear description of your question.

Need a human response?

Use the secure contact form for service inquiries, appointments, and scoped requests.

Contact Corporate Services